• Glossary

  • Glossary

• My Account

  • ★ Transaction Summary
  • ★ Portfolio Value Explained
  • Community Guidelines For Display Names
  • Editing Your Personal Details
  • Resetting Your Password
  • Market Maker FAQ's
  • Bereavement

• Deposits and Withdrawals

  • Depositing Funds
  • Changing Your Payment Method
  • Can I use someone else’s card to make a deposit?
  • Withdrawing Funds
  • Withdrawal Times
  • Why Can't I Always Choose How I Withdraw My Funds?
  • Documents - What & When

• Responsible Gambling

  • Self-Exclusion
  • Age & Residency Verification
  • Age Policy
  • Deposit Limits
  • Time Out
  • Closing Your Account
  • Affordability Checks

• COVID-19 Market Updates

  • Market Update & Coronavirus FAQ's
  • Coronavirus Media Update

• Matching Engine

  • Matching Engine Explained
  • Matching Engine FAQ's

• GDPR (General Data Protection Regulation)

  • General Information
  • Information Collection
  • Data Retention and Purpose

• Customer Security

  • Suspended Accounts
  • Restricted Areas
  • Customer Security FAQ

• Football Index Support

  • ★ Complaints and Disputes
  • Contact Our Support Team