When you registered your account with us we confirmed your identity and you may have been automatically verified via our 3rd party provider, but we may additionally need to ask you to submit documents when your spending or withdrawals reach certain levels. The easiest document to send us is your driving licence (or provisional licence) as this shows your date of birth and address. But if you do not have a driving licence, you can send us a copy of your passport along with a utility bill dated within the last 3 months.
Your driving licence must show your full name, your date of birth, your home address and your country. Your licence should be fully valid and in date, with the expiry date clearly visible. Provisional driving licences are perfectly acceptable.
Your passport must show your full name, your date of birth and your country. Again, your passport should be fully valid and in date, with the expiry date clearly visible.
You may verify your address with a utility bill, such as a gas, electricity, water or telephone bill. The bill may not be more than 3 months old and should clearly show your name and home address.
Whenever you would like to make a significant withdrawal or have made historic significant deposits, we may need to make sure that you are the holder of the corresponding bank account or debit card.
To make your withdrawal as straightforward as possible, you may wish to provide the following information in advance so that your account is ready.
We will need to see the front and back of the debit card that you have used for your Football Index account. The card owner’s full name, the first 6 and last 4 digits of the card number ( please cover the remaining 6 digits), the card expiry date and the signature strip (you can cover the 3-digit CVC number) should all be clearly visible.
Your bank statement should correspond with the bank account into which you would like to make your withdrawal to or deposits from.
The date of issue (the statement must not be more than 3 months old), your full name, your home address and your account number should all be clearly visible.
There may be limits on withdrawals set by your card provider.